Privacy policY
At Valentine Creative Studio, your privacy is important to us. This Privacy Policy outlines how we collect, use, and protect your personal information when you visit our website, https://www.valentinecreativestudio.com. This Privacy Policy is designed to explain how we collect, use, share, and protect the personal information you provide to us when you access our website, purchase our goods or services, or engage with us on social media, as well as your own rights to the information we collect
Information We Collect
When you visit our website, make an enquiry, or engage with us on social media, we may collect the following types of information:
Personal Information: Your name, email address, social media handles, and any other information you provide when filling out our enquiry form or interacting with us on social platforms.
Usage Data: Information about how you interact with our website and social media accounts, including IP address, browser type, pages visited, and engagement metrics on social media. This data is collected through cookies and other tracking technologies.
How We Use Your Information
The information we collect is used for the following purposes:
To respond to your enquiries and provide the services you request.
To engage with you on social media, including responding to comments, direct messages, and other interactions.
To improve our website and tailor your user experience.
To communicate with you about updates, promotions, and other news related to our services, if you have opted in to receive such communications.
Third-Party Services
We use Squarespace to host our website. Squarespace may collect, store, and process your information as described in their privacy policy. Additionally, we use social media platforms like Instagram and Facebook, which may collect and process your information according to their privacy policies. We may also use third-party services, such as Google Analytics, to analyse website traffic and improve our services.
Social Media
If you interact with us on social media, please be aware that any information you post or share publicly can be seen by others. We recommend that you avoid sharing sensitive personal information in public comments or posts. Any direct messages or private interactions will be handled with care and used solely for the purpose of communication.
Cookies
Our website and social media pages may use cookies to enhance your browsing experience. Cookies are small data files stored on your device that help us understand how visitors interact with our website and social media. You can disable cookies through your browser settings, but this may affect the functionality of our website.
Data Security
We take the security of your personal information seriously. While no online service can guarantee absolute security, we employ industry-standard measures to protect your data from unauthorised access, alteration, or disclosure.
Your Rights
Under the Australian Privacy Principles, you have the right to:
Access the personal information we hold about you.
Request corrections to your personal information if it is inaccurate, out of date, incomplete, irrelevant, or misleading.
Complain about a breach of your privacy rights, and we will take reasonable steps to address your concerns.
If you wish to exercise these rights or have any concerns about your privacy, please contact us at [your email address].
Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any changes will be posted on this page, and we encourage you to review it periodically.